Razoo.com Corrects Its Israel Problem

A sign that your email server has been down is if you are a member of a Jewish community and you didn’t receive numerous email solicitations from non-profit organizations during the final week of 2010.

Many of these charitable organizations that sent year end pleas for your contributions have begun using Razoo.com, which claims to have raised more than $42 million for thousands of worthy causes. Razoo’s LinkedIn profile describes the company as “a new way to give and raise money online. We offer visually engaging and inspiring content along with easy-to-use, free tools for individuals and nonprofit organizations to raise awareness, raise funds, connect, and share.” The company is led by CEO Sebastian Traeger, based in Washington D.C.

When I received an email solicitation from eJewishPhilanthropy, I clicked the link and was introduced to the Razoo website. Within minutes, I set up a fundraising account for my congregation. I’ve since noticed that many Jewish non-profits are using Razoo for online donations. I’ve been very pleased with the website thus far.

 

Razoo.com Corrects Its Israel Problem

Razoo.com Corrects Its Israel Problem

Yesterday, eJewishPhilanthropy’s founder Dan Brown wrote an op-ed on the eJP website asking “Does Razoo Have an Israel Problem?” He wrote:

Two weeks ago, during the peak week for online donations, we had several people who live in Israel contact us to indicate they could not donate through Razoo’s platform as Israel was not an option listed on their country list (see above). We contacted Razoo, who responded:

“Due to high rates of fraud, we do not accept donations from cardholders in the following countries: Israel, Ukraine, Indonesia, Serbia, Lithuania, Egypt, Romania, Bulgaria, Turkey, Russia, Pakistan, Malaysia, Nigeria and Ghana. We sincerely apologize for any inconvenience this causes for you and the work you are doing. Our chief goal is to protect the integrity of the giving process for all parties involved: non-profits, donors, fundraisers, and Razoo. At first glance, one would think, ok Israel is not being singled out; we’re one of several. But a little checking around told us that you could not only use a credit card with an Israel billing address on the likes of Amazon and eBay, but also on nonprofit giving platforms including Blackbaud, Convio and even Global Giving. In terms of online payments, these are pretty large global organizations so one expects they’re current on credit card fraud problems around the world.”

Today, Dan Brown sent out an update that alerted readers of eJewishPhilanthropy that Razoo was changing its policy on accepting Israeli credit cards. He sent a “shout-out to both the United Synagogue of Conservative Judaism and J-Town Productions who were also proactive in pushing this issue.” The company released the following statement:

Razoo respects its donors and nonprofits without discrimination, and aims to to provide a safe and trusted online environment for donors to contribute to the 501(c)(3)s they care about. Razoo’s intent was not in any way to make political statements towards any country’s legitimacy. After evaluating our fraud policies, we have taken steps to address the situation to allow donations from Israel and appreciate valuable feedback from organizations like yours. We are planning to launch the new functionality on Wednesday, January 12th or on Thursday, January 13th.

Kudos for Razoo and Sebastian Traeger for acting so quickly in correcting this oversight.

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Posted in Jewish Techs Blog

Jewish Techs: The Jewish Technology Blog

This blog looks at how modern technology affects Jewish life, particularly the impact of the Internet on Jews across the globe. The Internet has made the Jewish community seem smaller. The Jewish Techs blog, written by blogger Rabbi Jason Miller (The Techie Rabbi), explores the places where Jewish culture, education and faith intersect with technology. Of course, like anything, Jews will continue to ask if technology is good or bad for the Jews – the age old question of our people. Good or bad, it is undisputed that technology has changed Jewish life. If you’re Jewish or interested in technology or both… you’ll enjoy the conversation. Thanks for reading the Jewish Techs blog.

The Techie Rabbi – Rabbi Jason Miller

Rabbi Jason Miller, the Techie RabbiJason Miller is NOT your typical rabbi. Known as the Techie Rabbi, he launched Access Computer Technology in 2010 and has grown it into a full-scale technology firm that provides social media marketing consulting and web design in addition to IT support. Ordained at the Jewish Theological Seminary a decade ago, Rabbi Jason has made a name for himself as a popular blogger, social media expert, educator and entrepreneur. Based in Detroit, his congregation includes more than a million people who read his blog and follow him in Cyberspace. He began the Jewish Techs blog in January 2010 as the New York Jewish Week's technology expert.

An entrepreneurial rabbi and an alum of Clal's "Rabbi Without Borders" fellowship, Jason Miller is a rabbi and thought leader whose personal blog has been viewed by millions. The Detroit Free Press called him “the most tech-savvy Jewish leader" and the Huffington Post ranked him among the top Jewish Twitter users in the world. A social media expert, Rabbi Jason is a popular speaker and writer on technology and its effect on the Jewish world. He writes the "Jewish Techs" blog for The Jewish Week and the monthly "Jews in the Digital Age" column for the Detroit Jewish News.

Miller won the 2012 Young Entrepreneur of the Year Award from the West Bloomfield Chamber of Commerce and is one of the winners of a Jewish Influencer award from the National Jewish Outreach Program.